Question 1

Is this course suitable for first-time Permit Issuers?

Accepted Answer

No. This webinar is a refresher for people who already issue permits and currently hold Unit Standard 17590. It is best suited to learners who already understand risk assessment, company-specific permit to work procedures, and the site risks affecting high-risk work.

Question 2

Is Permit Issuer refresher training mandatory?

Accepted Answer

Many organisations use refresher training to help Permit Issuers maintain competency and stay current with permit controls and site procedures. While there is no fixed national refresher requirement, clients, principal contractors, and high-risk worksites often expect permit training to be refreshed regularly to support safe and consistent permit management.

Question 3

Do learners need previous unit standards before attending?

Accepted Answer

Yes, learners should already hold US 17590 – Issue worksite specific work permits before attending this refresher. Learners should also have a sound understanding of risk assessment, company-specific permit-to-work procedures, and site-specific risks.

Question 4

Can I complete this training online?

Accepted Answer

Yes. This refresher is delivered online as a self-paced pre-recorded webinar through IMPAC’s LMS. It provides flexible access to refresher training while revisiting permit issuer responsibilities and control requirements.

Question 5

How long does the pre-recorded webinar take to complete?

Accepted Answer

The refresher pre-recorded webinar takes approximately 1 day to complete, depending on the learner’s pace. Delivered online through IMPAC’s LMS, learners can complete the training at a time that suits them while refreshing core permit issuer responsibilities.

Question 6

Is there an assessment?

Accepted Answer

Yes, this course includes one assessment to confirm learners can still apply key permit issuer requirements around worksite preparation, issuing permits, monitoring work, closing permits, and recognising when additional controls are required.

Question 7

Does this refresher award NZQA unit standards?

Accepted Answer

No, NZQA unit standards are not awarded on completion of this refresher course. The training is designed for learners who already hold Unit Standard 17590 and need to refresh their practical knowledge and permit issuing responsibilities.

Question 8

What does the course cover?

Accepted Answer

The course covers types of work permits, the roles involved in the permit system, preparatory requirements before a permit is received, and what must happen while work is underway and at the end of the work period. It also covers communication, documentation, and the additional controls needed for higher-risk activities where permit conditions must be properly understood and applied in practice.

Question 9

How often should Permit Issuers refresh their training?

Accepted Answer

IMPAC recommends refresher training at least every two years to help Permit Issuers maintain confidence applying permit-to-work procedures, verifying controls, and managing high-risk work activities consistently. Refresher training may also be needed where procedures, risks, or site requirements change.

Question 10

What do learners receive at the end of the refresher webinar?

Accepted Answer

Learners who pass the refresher webinar assessment will receive an updated IMPAC Certificate of Competency covering Permit Issuer training. This helps organisations maintain evidence of ongoing competency for permit-controlled work.

Question 11

When will I receive my login details for the LMS?

Accepted Answer

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

Question 12

How do I access IMPAC's LMS?

Accepted Answer

You can access IMPAC’s LMS by clicking here.

Question 13

What if I’ve forgotten my IMPAC LMS username or password?

Accepted Answer

You can reset your username and password by clicking here and entering your email address.

Question 14

What is the cost of this pre-recorded webinar?

Accepted Answer

The Permit Issuer refresher pre-recorded webinar is $130 + GST per person.

Permit Issuer Refresher (Pre-recorded Webinar)

Course details

What you'll cover

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