Question 1

Who is this refresher course best suited to?

Accepted Answer

This refresher is best suited to company personnel and contractors who receive work permits and already have a sound understanding of risk assessment and site permit procedures. It is intended for people refreshing existing knowledge, not those completely new to permit to work systems. Learners should already understand their workplace context and the risks attached to that work.

Question 2

Is Permit Receiver refresher training mandatory?

Accepted Answer

Permit Receiver refresher training helps workers maintain competency when regularly working under permits for high-risk activities. While there is no fixed legal refresher requirement, many clients, sites, and principal contractors expect workers involved in permit-controlled work to refresh their understanding of permit conditions, controls, communication requirements, and safe work expectations.

Question 3

Do learners need previous unit standards before attending?

Accepted Answer

Yes, learners should already hold US 17588 – Apply for, accept, and carry out work according to a work permit in the workplace before attending this refresher.

Question 4

Can I complete this course online?

Accepted Answer

Yes. This refresher is available online as a pre-recorded webinar through IMPAC’s LMS. Learners complete the refresher at their own pace while working through the required content and assessment.

Question 5

How long is the refresher course?

Accepted Answer

The refresher course runs for 1 day, reinforcing Permit Receiver responsibilities, permit-to-work controls, and practical workplace decision-making.

Question 6

Does the course include an assessment?

Accepted Answer

Yes, this refresher course includes one assessment to confirm learners still understand Permit Receiver responsibilities, communication requirements, documentation, permit conditions, and additional controls required for higher-risk work.

Question 7

Are NZQA unit standards awarded when I complete this refresher?

Accepted Answer

No, NZQA unit standards are not awarded on completion of this refresher course. It is designed for learners who already hold Unit Standard 17588 and need to refresh their Permit Receiver responsibilities and workplace application.

Question 8

What kinds of work does the refresher cover?

Accepted Answer

The refresher covers permit-controlled work and the additional controls commonly required for higher-risk activities such as hot work, confined space entry, working at height, and excavation. The course reinforces how those requirements affect work preparation, communication, monitoring, and safe completion of work.

Question 9

How often should Permit Receivers refresh their training?

Accepted Answer

IMPAC recommends Permit Receivers complete refresher training at least every two years to help workers revisit responsibilities, avoid procedural drift, and stay current with site expectations and control verification requirements in high-risk environments.

Question 10

What do learners receive at the end of the refresher training?

Accepted Answer

Learners who pass the refresher assessment will receive an updated IMPAC Certificate of Competency covering permit receiver training. This helps organisations maintain evidence of ongoing competency for permit-controlled work.

Question 11

Can this refresher course be delivered in-house?

Accepted Answer

Yes, this refresher course is available for in-house delivery nationwide. In-house refresher training can help reinforce consistent Permit Receiver responsibilities and workplace procedures across teams.

Question 12

What do learners need to bring to training?

Accepted Answer

Please bring a driver’s licence or another form of photo identification to training.

Question 13

When will I receive my login details for the LMS?

Accepted Answer

If you are completing an online or eLearning course with IMPAC for the first time, you will receive your LMS login details within 24 hours of receiving your course instructions email.

Question 14

How do I access IMPAC's LMS?

Accepted Answer

You can access IMPAC’s LMS by clicking here.

Question 15

What if I’ve forgotten my IMPAC LMS username or password?

Accepted Answer

You can reset your username and password by clicking here and entering your email address.

Question 16

What is the cost of this course?

Accepted Answer

Pricing depends on the delivery method. In-house: $3000 + GST for up to 14 persons. eLearning: $130 + GST per person.

Permit Receiver Refresher

Course details

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