First Aid Training

Practical first aid training that builds the confidence to respond to emergencies and support people when they need help.

Two workers assist an injured coworker lying on the floor of a warehouse next to a first-aid kit.

When a worker is injured or becomes unwell, the response in the first few minutes can make a significant difference. Organisations need people who can recognise what is happening, provide appropriate assistance, and support access to further help when needed. IMPAC's first aid courses provide practical training in workplace first aid, CPR, emergency response, and mental health first aid to help learners respond confidently when it matters most.

Our Courses
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IMPAC Training

Category overview

First aid training is about more than meeting a legal requirement or gaining a certificate. Having the confidence to recognise what is happening and take appropriate action can make a significant difference while further assistance is arranged.

Our experienced trainers use realistic examples, discussion, and practical activities to help learners build confidence in applying first aid skills. The focus is on connecting theory with the realities of responding to emergencies and supporting someone when they need help.

Whether you are a new first aider, refreshing existing skills, or expanding your capability to support others, our courses help learners build confidence and develop practical skills that can be applied when it matters most.

Key Focus Areas

What this training covers

Emergency Assessment and Response

Recognise emergencies, assess the situation, and take appropriate action while protecting yourself and others.

Injury and Illness Response

Provide initial care for injuries, sudden illness, and medical emergencies while supporting the person until further help is available.

Life Support and Emergency Care

Build confidence in CPR, AED use, and other critical first aid interventions used in life-threatening situations.

Mental Health First Aid and Support

Recognise mental health problems or crises, provide initial support, and encourage access to appropriate professional and community support.

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Available Courses

Our First Aid courses

View Full Course Catalogue

Working with New Zealand's legal framework

Applicable safety regulations and standards

Workplace first aid is supported by legislation and standards that help organisations determine appropriate first aid arrangements, resources, and training requirements. Relevant legislation and standards include:

  • Health and Safety at Work Act 2015 (HSWA) — The primary health and safety legislation in New Zealand, requiring PCBUs to ensure workers have access to appropriate first aid arrangements where needed.
  • Health and Safety at Work (General Risk and Workplace Management) Regulations 2016 — Sets requirements for first aid equipment, facilities, and trained first aiders, helping organisations determine what first aid resources are needed in their workplace.

NZQA Unit Standards

Several courses within this category include NZQA unit standards, including:

  • US 6400 – Manage First Aid in an Emergency Situation
  • US 6401 – Provide First Aid
  • US 6402 – Provide Basic Life Support

Who Should Enrol

Industries and Roles

Workplace First Aiders

People responsible for providing initial support and assistance when someone needs help in the workplace.

Managers and Supervisors

Managers and supervisors who may be called on to provide initial support during workplace injuries, medical emergencies, or other incidents.

Remote Workers

Workers in remote or high-risk environments where access to medical services may be limited.

H&S Representatives

Health and safety representatives looking to build first aid capability alongside their wider health and safety responsibilities.

FAQs

Frequently asked questions

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Yes. New Zealand workplaces are required to provide adequate first aid arrangements under the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016. The type of first aid arrangements needed will depend on factors such as the nature of the work, workplace hazards, the number of workers, and access to emergency medical services. Providing appropriately trained first aiders helps ensure assistance is available when it is needed.

There is no set number that applies to every workplace. Organisations must determine what first aid arrangements are needed based on factors such as the nature of the work, workplace hazards, the number of workers, work patterns, and how quickly emergency medical assistance can be accessed. Higher-risk workplaces or remote locations may require additional first aiders and resources.

Workplace first aid certificates are valid for two years. To maintain competency, learners should complete refresher training before their certificate expires. Regular refresher training helps first aiders keep their knowledge and practical skills current, while maintaining confidence in responding to workplace injuries and medical emergencies.

First Aid and Mental Health First Aid both focus on providing initial support, but they address different needs. Traditional first aid helps people respond to physical injuries, illness, and medical emergencies, while Mental Health First Aid helps people recognise the signs of a mental health problem or crisis, provide initial support, and encourage access to appropriate professional help. Neither replaces professional medical or mental health care, but both can play an important role in providing support until further assistance is available.

Yes. First aid kits and supplies are available through Safeworx and Fortus. Both have stores nationwide and offer online purchasing, making it easy to access a range of first aid products and replacement supplies when needed.