
Contractor Management, Auditing, ISO Training
Training that helps organisations strengthen health and safety performance through effective contractor management, auditing, and management systems.

Under the Health and Safety at Work Act 2015 (HSWA), PCBUs cannot contract out of their health and safety responsibilities. Organisations need effective systems and processes to manage contractors, monitor performance, and support continual improvement. This becomes particularly important where responsibilities overlap and businesses must consult, cooperate, and coordinate to manage shared risks. IMPAC's contractor management, auditing, and ISO courses help build the knowledge and capability needed to strengthen health and safety performance across an organisation.

IMPAC Training
Category overview
Handing a contractor a site map and a generic safety manual won't protect people or manage critical risks. Assuming someone else is managing the risk is exactly how critical risks slip through the cracks. Effective contractor management and management systems rely on clear responsibilities, active oversight, and processes that can be implemented, monitored, and verified in practice.
For more than 25 years, IMPAC has helped organisations build the capability to manage contractors, implement, strengthen and verify that systems and processes are working as intended. Our courses use realistic workplace examples, discussion, and practical activities to connect theory with the realities of managing health and safety in practice.
Whether you are responsible for contractor oversight, procurement, health and safety management, or auditing, these courses help build the capability to strengthen systems, verify effectiveness, and support continual improvement.
Key Focus Areas
What this training covers
Contractor Management
Understand how contractor selection, prequalification, engagement, monitoring, and review contribute to effective contractor management throughout the lifecycle of contracted work.
Working with Multiple PCBUs and Health & Safety Planning
Understand how businesses can consult, cooperate, and coordinate when responsibilities overlap, and how health and safety planning supports safe and effective work.
Health and Safety Auditing
Plan, conduct, and document health and safety management system (HSMS) audits to evaluate effectiveness, identify improvement opportunities, and verify that systems are working as intended.
ISO 45001 and ISO 31000
Explore recognised management system and risk management frameworks, and how they can be applied to support organisational performance and continual improvement.

Available Courses
Our Contractor Management, Auditing and ISO courses
Working with New Zealand's legal framework
Applicable safety regulations and standards
Managing contractors and internal systems requires a clear understanding of the frameworks that guide them. Relevant legislation, standards, and frameworks include:
- Health and Safety at Work Act 2015 (HSWA) — New Zealand's primary health and safety legislation, including duties relating to contractor management, overlapping PCBU responsibilities, and consultation, cooperation, and coordination.
- ISO 45001:2018 — An internationally recognised framework for occupational health and safety management systems.
- ISO 31000:2018 — International guidelines for managing risk and supporting informed decision-making.
- ISO 19011:2018 — Guidance on auditing management systems, including planning, conducting, and evaluating audits.
- WorkSafe SafePlus – A framework that helps organisations understand and improve the effectiveness of their health and safety systems.
NZQA Unit Standards
Several courses within this category include NZQA unit standards, including:
- US 5619 — Conduct an occupational health and safety management systems audit for a selected business operation
- US 17595 — Explain health and safety management requirements for contractors working on site
- US 30270 — Develop and implement a health and safety plan for a team
Who Should Enrol
Industries and Roles
Project and Contract Managers
Professionals overseeing multi-employer worksites and coordinating contractors and subcontractors to meet health and safety requirements.
Procurement and Facilities Managers
Teams handling contractor prequalification, tender processes, and the ongoing management of external service providers.
Health and Safety Professionals
Coordinators and advisors building, implementing, or improving internal HSMS and risk management frameworks.
Internal Auditors
Individuals responsible for evaluating safety system effectiveness, monitoring performance, and supporting continual improvement.
FAQs
